Here to help.
Email your device model, iOS version and a short description of the problem. Please do not send passwords or payment information.
h-a1991@live.deFrequently asked questions
How do I move the gems?
Drag sideways to move, tap to rotate the piece, or pull down to accelerate. Board turns use your available turns.
Where are my scores stored?
Scores, your local player name and settings stay on your device. Version 1.0 has no online account. TestFlight 1.1 offers optional Apple or Google sign-in, but does not sync game progress. Builds with the optional social beta can compare new best scores after you opt in. Deleting the app may remove this data.
How does a second chance work?
After game over, an available rewarded video can grant one continuation per round. Once the ad confirms the reward, play resumes automatically with a clear board and the same score and speed. You can always start a new round without watching an ad.
Why is no video available?
Availability depends on your connection, privacy choices and advertising inventory. TestFlight builds use test ads. An unavailable ad does not use your second chance.
Can I change the sounds?
Adjust sound effects and vibration in Settings. There is no background music. Advertising privacy options are shown there when required by the advertising service.